Friday, March 19, 2010

3 Q's that I ask myself everyday

No matter which industry you work for, honesty, people management and effective communication, I believe, are top traits. One should learn to maintain a fine balance of these in order to be successful and still be happy with work!

Do I treat everyone with respect and equality?
At times we are forced to 'push' people around to complete the task at hand. In a hurry, we tend to forget that we must not see colleagues are automotives. In extreme cases, it becomes essential to act tough with someone. But a true leader is the one who understands the limit and conveys the problem to the co-workers. Simply bossing over people without understanding their problems is not going to help anyone in life!

Am I stretching the facts too much?
We have come across the phrase 'When in doubt - Ask or Say NO'. Often, I see people who 'fool' themselves by promising 'eveything is fine' and going through an agonising late work hours to complete/justify their committment. Another common problem anyone can easily see among people is the "I know everything" attitude; little humbleness (to accept that we do not know if we reallt don't) does a great help to you that nothing else can: Presents an opportunity to learn.

Am I making sense to the other person?
An average-normal-human tendency is to 'force' our views on the other person. I am not saying this is not the right way, but when we do it in every situation and with everybody, there is scope for great improvement. The best possible way that I found out is to 'put yourself into other's shoes' and see what the expectation is. Doing this would help us understand what to say/write and when to do it. I believe timing is very important in effective communication.

Above all, the self belief - "I can do it" attitude. Like the 80-20 principle, focussing 20% of work time on these soft skills helps me build a great work environment and life full of fun.